This month it is not about ESL or language learning tips but rather tips on how to be a better employer. These tips come directly from Ray Williams (executive coach and leadership trainer). I plan to start trying to incorporate these tips into my own management style. I have a lot of work ahead of me!
Why We Need Kind and Compassionate Leaders
Kindness, compassion and empathy will change toxic workplaces
Ray Williams in Wired for Success
What does it take to be a kind, compassionate leader? Compassion and kindness comes from a place deep within us, and yet it seems there are too few opportunities to express it in the workplace and even fewer opportunities for leaders to demonstrate kindness and compassion.
Kind and compassionate leaders:
Communicate openly and transparently with their employees and customers;
Are flexible and adaptable, willing to set aside rules, regulations and traditions for the greater good;
Express their emotions freely and openly;
Lead by example, rather than by direction;
Remove or decrease judgment and criticism of others as a motivational strategy.
Manage their emotions productively and positively;
Are mindful to the effect their words and actions have on others.
What does the practice of kindness and compassion do for organizations? It:
Increases people’s capacity for empathy and compassion;
Promotes positive relationships;
Decreases the prevalence of toxic viral negative emotions and behavior;
Increases optimism and hope;
Builds resilience and energy levels;
Counteracts the negative effects of judgment and bias.
Given all we know about the need for kind, compassionate and empathetic leaders, and the apparently increasing toxic workplace, isn’t it time to value and recruit leaders that embrace and exhibit kindness and compassion?